Frequently Asked Questions

Yes. All Dr.Leo products are formulated to be gentle and non-irritating, making them suitable for sensitive skin types. We avoid harsh fragrances and unnecessary additives.

Most customers notice visible improvements within 2 to 4 weeks of consistent use. Results may vary depending on your skin type and the concern being targeted.

Absolutely. Dr.Leo is proudly cruelty-free. None of our products or ingredients are tested on animals at any stage of development.

Yes. Our products are designed to work together as part of a complete routine. We recommend starting with a cleanser, followed by treatment products, and finishing with moisturizer and SPF.

Our range targets acne and breakouts, clogged pores, dullness, uneven skin tone, dark spots, sensitivity, and dehydration. Each product is clearly labeled with its primary benefit.

Yes. We offer free shipping on orders above a minimum order value. Please check our shipping policy page for the latest details and delivery timeframes.

We offer returns within 14 days of delivery for unopened products. If you experience any issues with your order, please contact our support team and we will resolve it promptly.

We recommend starting by identifying your main skin concern. Browse our collections by concern or reach out to our team via the Contact Us page — we are happy to help you build a routine.